Quality Policy


A quality policy that reflects the Director's quality goals and commitment to providing quality services is shown below. The policy is reviewed during the annual quality management review meeting, and modified as needed. The CEO approves the revised policy, and staff are made aware of the changes, this is communicated to those interested parties, as part of the tender process or requests from suppliers.


MET Parking Services Ltd is committed to maintaining a reputation for providing unrivalled parking services in a professional manner that exceed client expectations and ensure the safety of staff, clients and their customers.


To achieve this we must all understand and uphold the following principles.


CLIENTS

• Identify our clients’ current and future needs and expectations. • Encourage client feedback to help us improve our services.


INTERNAL SYSTEMS

• Create an environment within MET Parking Services Ltd that seeks to improve performance. • Set, communicate, and achieve quality objectives. • Manage processes to ensure they are performed effectively and legally. • Maintain a quality management system that complies with the requirements of ISO 9001:2015, BPA Approved Operators Scheme


PERSONNEL

• Ensure personnel are confident, competent, and compliant with applicable legislative requirements. • Encourage personnel to identify opportunities for improving performance and client satisfaction.


SUPPLIERS

• Use competent suppliers and subcontractors who share our commitment for client satisfaction.


Contact a member of the MET Parking Services team on 0207 118 8003

Terms and Conditions | Privacy Policy | Site Map | © MET Parking Services Ltd 2016