Clamping

Clamping/Tow Away Clamping should never be the first choice in enforcing car park regulations because it is such an inconvenience to the driver. Nevertheless, wheel clamping has proven to be an effective deterrent against persistent offenders.

When a vehicle is clamped, a Notice is affixed to the offending vehicle with the following information for the driver:

• The reason the vehicle has been clamped.
  
• A warning that the vehicle must not be moved under any circumstances and the wheel clamp must not be tampered with.
  
• The procedure for getting the clamp removed.
  
• The acceptable methods of payment.
  
• Our commitment that, upon payment, we aim to release the vehicle within two hours.

Our wheel clamping staff are fully licensed by the Security Industry Authority (SIA). They wear
distinctive uniforms, carry a photo ID, and operate from clearly marked company vehicles equipped
with security cameras. A vehicle that is immobilized with a wheel clamp is photographed in order to
create a visual record that can be used as evidence, if required. Once the driver of the vehicle calls
our Customer Services Centre andagrees upon a method of payment, a person is dispatched as
soon as possible to remove the clamp. Immobilizing a vehicle is a serious matter and our
personnel are trained to handle these situations in a responsible and courteous manner.

Contact a member of the MET Parking Services team on 0845 370 8001