Industry Standards

Industry Standards

MET Parking Services Ltd is a national provider of Parking Management and Enforcement services.

Our wide acceptance and success in the parking industry is the result of our breadth of experience, the dedication of our employees, and our company ethos.

Being a leading member of several industry associations, we are bound by established codes of conduct, licenses and health and safety requirements. We promote and operate under the best industry practices as defined by the following organisations:

Codes of Conduct & Membership:

British Parking Association
www.britishparking.co.uk
As the recognised authority within the parking industry, the BPA represents, promotes and influences the best interests of the parking and traffic management sectors throughout the UK and Europe.

Approved Operator Scheme
www.britishparking.co.uk
The Approved Operator Scheme (AOS) is a scheme launched for BPA members in October 2007 to improve and maintain standards. The AOS is designed specifically for those BPA members that operate parking enforcement services on private land or in unregulated public car parks.

DVLA
www.dvla.gov.uk
From 1 October 2007, unregulated companies and organisations who request vehicle registration information electronically from the Driver & Vehicle Licensing Agency (DVLA) must be members of a DVLA Accredited Trade Association.

Quality Assurance:

ISO 9001
www.iso.org
ISO 9001 is the internationally recognised standard for an organisation’s internal quality management. After months of hard work, we are proud to have recently been awarded ISO 9001 Certification.

Health and Safety:

ContractorPlus
www.contractorplus.co.uk
ContractorPlus is a web enabled database that allows contractors to meet such demands and ensure total compliance to current health and safety legislation while gaining accreditation. The system is used to ensure that the contractors they use are of the highest calibre and hold the relevant documentation to ensure safe working procedures, thereby reducing liability and ensuring legislative compliance.

Park Mark
www.britishparking.co.uk
The Safer Parking Scheme is an initiative of the Police Crime Prevention Initiatives aimed at reducing crime and the fear of crime in parking facilities. Safer parking status, Park Mark®, is awarded to parking facilities that have met the requirements of a risk assessment conducted by the Police. MET Parking Services strive to make all parking facilities under our management meet the Safer Parking standards so they can proudly display the Park Mark Safer Parking logo in our facilities.

Safe Contractor
www.safecontractor.com
Safecontractor is an accreditation scheme that assesses the health & safety competency of contractors and service providers. Clients have a legal obligation to ensure that external service providers working on/at their premises operate in a safe way. Our Approved status confirms this.

Data Security:

Data Protection Act 1998>
www.informationcommissioner.gov.uk
MET Parking Services Ltd abides by the Data Protection Act which gives you the right to know what information is held about you, and sets out rules to make sure that this information is handled properly.

Professional Development:

Institute of Parking Professionals
www.theipp.co.uk
The Institute of Parking Professionals is an independent body which provides recognition of experience within the parking industry and supports on-going professional development. All Directors and Senior Managers at MET are recognised by this standard.

Quality Policy:

A quality policy that reflects the Director’s quality goals and commitment to providing quality services is shown below. The policy is reviewed during the annual quality management review meeting, and modified as needed. The CEO approves the revised policy, and staff are made aware of the changes, this is communicated to those interested parties, as part of the tender process or requests from suppliers.

MET Parking Services Ltd is committed to maintaining a reputation for providing unrivalled parking services in a professional manner that exceed client expectations and ensure the safety of staff, clients and their customers. To achieve this we must all understand and uphold the following principles:

Clients
Identify our clients’ current and future needs and expectations. Encourage client feedback to help us improve our services.

Internal Systems
Create an environment within MET Parking Services Ltd that seeks to improve performance. Set, communicate, and achieve quality objectives. Manage processes to ensure they are performed effectively and legally. Maintain a quality management system that complies with the requirements of ISO 9001:2015, BPA Approved Operators Scheme.

Personnel
Ensure personnel are confident, competent, and compliant with applicable legislative requirements. Encourage personnel to identify opportunities for improving performance and client satisfaction.

Suppliers
Use competent suppliers and subcontractors who share our commitment for client satisfaction.